Slide
Your Gateway to Seamless
Global Connectivity
Redefine how you interact with customers using secure and scalable communication APIs.
Request a Demo
Slide
Your Gateway to Seamless
Global Connectivity
Redefine how you interact with customers using secure and scalable communication APIs.
Request a Demo
AI CPaaS Platform for Omnichannel Customer Engagement

Deliver secure, real-time communication via SMS, Voice, WhatsApp, Email
and Video—all from one AI-powered CPaaS platform.Designed for developers,
startups, and global enterprises to scale communication intelligently and seamlessly.

Request a Demo

Welcome to Unify Xcess

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Seamless global engagement starts here. Unify Xcess empowers businesses with intelligent, scalable, and future-ready communication solutions designed to elevate customer experience and drive growth across every digital touchpoint. Explore our cutting-edge capabilities:

Left Icon
  • Global Reach Icon AI-Powered Conversational
    Interfaces
  • Omnichannel Icon Edge Communications
    & 5G-Enabled APIs
  • Analytics Icon CPaaS + CX (Customer
    Experience) Platforms
  • Scalable Icon Composable Communi-
    cations Ecosystems
Right Icon

Xcess Platform

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Unify
Communication

Engagement
Intelligence

Recognize  |  Predict  |  Communicate
Powered by Xcess AI 
Kafka  |  MySQL  |  Liquibase  |  Docker
Voice Bots  |  IVR  |  Chatbot  |  Dial Center  
Swagger  |  Security  |  Manage  |  Automate

Industries We Empower

Communicate smarter with a flexible platform built for your industry:

Telecom Icon

Telecom Providers

Automate alerts, billing, and customer service workflows

Fintech Icon

Banks & Fintechs

Secure 2FA, KYC flows, and real-time transaction alerts

Startup Icon

Startups & SaaS

Power onboarding, product notifications, and support bots

Telecom Icon

Healthcare

Enhance patient engagement, appointment reminders, and medical notifications.

Retail Icon

Retail & E-commerce

Engage across delivery, cart recovery, and post-sale service

Startup Icon

Government & Public Services

Facilitate citizen communication, service updates, and emergency alerts.

Why Choose Unified Reach ?

Future-Ready AI CPaaS for Omnichannel Customer Engagement

Conversational
AI

Chatbots, voice bots, and
multilingual support

Integrated CX
Workflows

CRM, CDP & marketing tool sync

Edge &
5G Support

Next-gen latency performance at scale

Composable
Ecosystems

Drag-and-drop logic for enterprise
agility

Built for Developers.

Ready for Enterprise.

API Icon
REST APIs & SDKs in major languages
Global Icon
Global messaging coverage with local compliance
Analytics Icon
Real-time analytics & delivery tracking
SLA Icon
Dedicated sandbox, 99.99% uptime SLA

Platforms we Deliver

Discover our platform to help build better tomorrow

AI Agent

Deliver a delightful customer experience with intelligent chat and voice automation.

Co-pilot for Agent

A GenAI-powered co-pilot to help your agents respond smarter and faster.

Sparks Auto QA

Cut QA effort in half with automated, GenAI-driven quality analysis.

Reports & Analytics

Get actionable insights to optimize customer engagement.

AI Agent Assist

Empower your agents with AI tools for greater efficiency.

Channels

Omnichannel support to engage customers 24/7.

WhatsApp

Engage smarter with up to 98% better open rates.

Voice AI

Say goodbye to boring IVRs. Talk smart with conversational AI.

Website

Never miss a lead with proactive web chat support.

Mobile

Enable instant support within your mobile app.

Facebook

Automate Messenger conversations to stay connected, always.

Instagram

Automate customer interactions on Instagram DMs.